CrystalSub Box is a monthly crystal subscription designed to bring intention, beauty, and positive energy into your daily life.

Each box includes 6–8 genuine, handpicked items, with a total value of over $100, such as:

• 2 authentic natural crystals
• 2 gemstone jewelry pieces
• 1 aromatherapy or wellness item
• Mystery items & seasonal gifts

Once you subscribe, your CrystalSub Box is prepared according to your selected delivery plan and shipped as part of our scheduled subscription batches.

Your subscription is billed automatically based on your chosen frequency. You’re always in control — you can adjust, pause, skip, or cancel anytime from your account.

CrystalSub is more than a purchase — it’s an experience.

Our team handpicks ethically sourced, natural crystals and wellness tools so you don’t have to spend time searching and comparing. Each box is designed around intention, balance, and mindful living.

We also ensure every crystal is cleansed and energetically prepared before shipping.

At this time, box contents are pre-curated to maintain a premium and balanced selection.

This also allows us to surprise you each month while ensuring consistent quality and value.

If any item arrives damaged, please email us at support@crystalsub.com with a clear photo of the issue.

Our team will review it promptly and arrange a replacement or solution.

Yes — absolutely. All crystals included are 100% natural and authentic, ethically sourced from their native regions.

Each stone is unique in color, shape, and texture, making every box truly one of a kind.

Yes. You can cancel your subscription at any time from your account dashboard.

If you need help, contact us at support@crystalsub.com. We typically respond within 24 hours, even during busy periods.

• Monthly plan: Boxes are shipped as a batch on the 7th of each month.
• If you subscribe within 5 days before the 7th, your first box will be included in the upcoming monthly shipment.
• Every 2 weeks plan: Your first box is prepared after checkout, and future boxes ship every 14 days on the same weekday as your initial order.
• Estimated delivery time after shipment is 7–12 business days.
• Delivery time is counted from the date your package ships (not the date you place the order).

Yes! You can change your delivery frequency or skip a box directly from your account:

1. Log in to your account
2. Go to Manage My Subscription
3. Adjust your preferences

Absolutely. A CrystalSub Box makes a thoughtful and meaningful gift.

Gift subscriptions can also be canceled or adjusted at any time, giving you full flexibility.

If you resubscribe, we’ll continue from your previous box sequence whenever possible to help you avoid duplicates.

You can update your shipping address, payment method, and account info by logging into your account.

Please remember to set your preferred shipping address as the default.

If you’re having login issues, try creating an account using the same email address you used when subscribing. This will link your subscription automatically.

If you still need help, contact us at support@crystalsub.com.

1. Log in to your account
2. Go to Manage My Subscription
3. Select Cancel Subscription

No hidden steps — we’re here if you need help: support@crystalsub.com.

We accept major credit and debit cards.

• Your first payment is charged immediately at checkout.
• Monthly subscriptions renew automatically on the 7th of each month.
• Every 2 weeks subscriptions renew every 14 days from the initial order date.
• Your subscription price stays the same unless you change your plan.
• Discount codes apply to the first box only, unless otherwise stated.

Some banks may flag subscription payments as international transactions.

If a payment fails, please check with your bank or update your payment details in your account. Our system may retry automatically.

If you need help, email us at support@crystalsub.com.

Shipping is completely free. There are no additional shipping fees for your CrystalSub Box.

• Orders are shipped according to your selected subscription schedule.
• Estimated delivery time is 7–12 business days after shipment.
• Delivery time is counted from the date your package ships (not the date you place the order).

Log in to your account and update your shipping address. Make sure to set it as your default address for the next shipment.

Your satisfaction matters to us. If your CrystalSub Box doesn’t meet expectations, please contact support@crystalsub.com.

We offer a fair and easy return process and will work with you to find the best solution.